We make use of remote support techniques and programs to support our clients. This setup gives us temporary or permanent access to our client's networks/PCs. Permanent access is negotiated before any implementation is done, as to make sure that new clients have peace of mind to do business with us. We also believe that any relationship should have trust and we aim to build that trust and maintain it. Keeping our client's data private and secure is always a concern for us and we will advise them on different ways to get their network up to standard. Should you require support, please contact us and then click on the Remote Assistance desired link.